Refund policy

- How do we guarantee your rights as a buyer and our rights as a seller?

We guarantee you:

Any problem with the bottle (breakage, crack, leakage, missing seal) will result in you paying the shipping costs, the bottle being returned to us, and you receiving your money back immediately. - Every order is photographed before it reaches you, with its serial number and seal. - We place your order using your phone number and name, and we call to confirm with you multiple times. The delivery person also confirms with you multiple times before leaving.

For any inquiries,
you can contact us via email for technical support.

Support@estoperfumes.com