Shipping policy

Shipping Policy

Order Processing Time All orders are processed within [e.g., 1–3 business days]. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.

Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping: [2–5 business days]

• Express Shipping:  [1–2 business days] (ONLY AT CAIRO & GIZA)

• Free Shipping: Available on SALES ONLY

Customs, Duties, and Taxes ESTO is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.